Knowledge Base

Privacy Policy


ABOUT THIS POLICY:  The following Privacy Statements sets form the policies for the collection and use of information collected by BuzzJam LLC (the “Company”) when individuals access our website: http://www.buzz4agent.com/ (the “Site”) or use our mobile lead generation system for real estate professionals, Buzz4Agent (the “Service”). The Company takes your privacy seriously and is committed to safeguarding your privacy online. The following statement discloses the types of information we gather, how it is used, and how you can gain access to and edit any data that we’ve collected about you at any time.



GUIDING PRINCIPLESThe Company respects the privacy of individuals who visit our Site, correspond with us, or use our online Service. Our policies have been developed using the following guiding principles:

  1. We collect information online primarily to provide visitors and users with a more relevant experience on our Site.
  2. We don’t ask for personal information unless we truly need it.
  3. We don’t share the information that you’ve provided to us to anyone without your consent, other than to comply with the law, protect our rights or to provide and support the products and services you’ve requested.
  4. We take reasonable efforts to safeguard and secure any information that you’ve provided to us.


COLLECTION OF INFORMATIONThe Company may collect Personally Identifying Information (“PII”), including your name, email address, mailing address, phone number and/or credit card information, when you send us an inquiry, sign up for our Service, or make a purchase. When you visit our Site, the Company may collect non-personally Identifying Information, such as your IP address, browser type, the web pages you scanned, the dates and times visited, and other similar information. The Company may collect this data through commonly-used information-gathering tools, such cookies, web beacons or flash LSOs; server logs; or third party solutions, like Google Analytics. The Company may also collect information that is created or provided by you or the individuals that communicate with you through the use of our Service. For example, the Company may collect and maintain call data (recipient phone number, size and time of message and other transactional data) whenever a text message is sent or received using our Service.


USE OF INFORMATIONAny of the information that the Company collects from you may be used in one of the following ways:

  1. To process and respond to your inquiries and requests;
  2. To complete and fulfill your purchase;
  3. To enable access to our Service;
  4. To provide you with important service information, such as maintenance windows, and required notices;
  5. To help us more effectively respond to customer service requests and support needs;
  6. To improve the experience of using and navigating our Site for both visitors and users;
  7. To support data analysis, audits and fraud prevention;
  8. To develop new products and services;
  9. To identify usage trends and determine the effectiveness of our promotional campaigns;
  10. To send periodic emails or text messages regarding service updates, company news or other related information or promotional materials. (Please see opt-out procedures below).


SHARING OF INFORMATIONThe Company does not sell, trade or rent your PII or the PII of others that you may collect through the use of our Service. However, the Company may share all or some portion of your PII with trusted third parties or entities under our control for the sole purpose of assisting the Company in operating our Site, conducting our business, or providing you with service and support, so long as those parties agree to keep this information confidential. The Company may use a third-party intermediary to manage credit card processing. This intermediary is not permitted to store, retain, or use personal information except for the sole purpose of credit card processing on the Company’s behalf. The Company may use a third party to collect and analyze traffic or usage on its Site. This third party is not permitted to use the information collected on the Company’s behalf, except to help us conduct and improve our business. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceeding, your PII may be one of the assets that is transferred or acquired by a third party. If this were to happen, the acquirer of the Company may continue to use your information as set forth in this policy. The Company also reserves the right to disclose your PII if required by law or if it reasonable believes that such action is necessary to protect and defend the Company’s rights or property; protect the property or safety of users; or comply with a judicial proceeding, court order, or legal process served on our Site. The Company is not responsible for the PII a user selects to disclose in a public forum.


CORRECTING AND UPDATE YOUR INFORMATIONIf your PII changes, or if you no longer desire our Service, you may correct, update, amend, delete, ask to have it removed by contacting us at support@buzz4agent.com or by logging into your account from our home page and modifying your information.


DATA RETENTIONThe Company will retain your PII for as long as your account is active, remains needed, or is necessary in order to enforce our agreement, resolve disputes or comply with legal obligations.


OPT-OUT PROCEDUREYou may unsubscribe or opt-out of any promotional or marketing related messages from the Company by following the instructions at the bottom of each email or text.


SECURITYWe use generally accepted data collection, storage and processing practices and security measures to protect against the unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site. Sensitive and private data is exchanged between our site and our customer using a SSL secured communication channel and is encrypted and protected with digital signatures. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Please use caution when utilizing our Service.


ONLINE TRACKINGMost web browsers allow you to exercise control over commonly-used information-gathering tools, such as cookies, web beacons or flash LSOs by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on how to manage these tracking tools. You may also wish to refer to the following links: http://www.allaboutcookies.org/manage-cookies/, http://www.allaboutcookies.org/web-beacons/opt-of-web-beacons.html, and http://www.allaboutcookies.org/manage-cookies/remove-flash-cookies.html. Some web browsers incorporate a “Do Not Track” (DNT) feature that, when turned on, signals to websites and online services that you do not want to be tracked. Because there is not yet an accepted standard for how to respond to a DNT request, we do not currently respond to DNT requests. Please note that if you elect to disable any of our tracking tools, certain features of our Site may not function properly.


CALIFORNIA PRIVACY RIGHTSCalifornia law permits customers who are California residents to request information regarding the manner in which the Company shares certain PII with third parties to use for direct marketing purposes. The Company does not share any information with third parties for this purpose.


CHILDRENS PRIVACYThe Company does not collect personal information from anyone under 13 years of age are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). The Company’s Site, products and services are all directed to people who are at least 13 years old or older.


CHANGES TO OUR PRIVACY POLICYThe Company reserves the right to make changes to this Privacy Statement to reflect updates to our online information practices. When we do, we will change the date when the document was last updated below. It is your responsibility to check back from time to time to be aware of any changes to our Privacy Policy.


ACCEPTANCE OF PRIVACY POLICYYour use of our Site constitutes acceptance of the provisions of the Company’s Privacy Policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will constitute your acceptance of those changes.


CONTACTING USIf you have any questions about this Privacy Policy or the informational practices of this site, please contact us using one of the following methods.



Mailing Address BuzzJam, LLC
7171 Alvarado Suite 205
La Mesa, CA 91942
 
Email support@buzz4agent.com
 
Phone +1 (844) 505-4100
 
   
















This document was last updated on April 23, 2015.

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